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Technical support is available to all users of
Keylack Software products, free of charge, but
registered users receive
Premium Support.
For technical support, please
Contact Us
If you are reporting a technical issue, first:
- Make sure you are using latest
version of our software. (Click
here for download page)
- Be prepared to provide us with
your system information, such as what operating system you are using
(Windows 95/98/98SE/ME/NT/2000/XP/2003/Vista/7), how much RAM you have
installed, what processor your computer has, etc.
- Try to reproduce the issue
explaining it it step by step.
Suggestions
We generally issue new
releases with new features every few months. We love to listen to your
ideas regarding features that you would like to see added, and will
usually implement them in future updates.
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